Refund and Exchange Policy

At Waglie, we take pride in providing our customers with the highest quality products and exceptional customer service. We believe that you should be completely satisfied with your purchase, which is why we offer a 20-day return policy for any unused items in new condition.

We understand that sometimes things don't work out as expected, and we want to make the return process as easy and hassle-free as possible. If you need to return an item, simply contact us within 5 days of receiving it, and we'll provide instructions on how to proceed with the return.

Although we hope that you'll love your purchase, we're happy to offer an exchange for another item of equal value if necessary. Please note that any shipping costs associated with the return or exchange will be the responsibility of the customer unless it is a manufacturing issue.

Once we receive the returned item and verify that it's in new condition, we'll process a refund to the original payment method used for the purchase. We strive to make the refund process as quick as possible, with most refunds processed within five business days.

We believe that our customers are the heart of our business, and we're committed to providing you with the best possible experience. Thank you for choosing our company, and we look forward to serving you again in the future.