Shipping policy
Shipping Policy
Effective Date: 01/01/24
Thank you for shopping with Waglie! We are committed to ensuring your order arrives in a timely and secure manner. Please review our shipping policy below for detailed information about our shipping procedures, rates, and delivery times.
1. Shipping Methods and Carriers
We offer various shipping options to meet your needs, including standard, expedited, and overnight shipping. Our preferred carriers include , USPS, UPS, FedEx, but we may use alternative carriers as necessary.
2. Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order. You can view the shipping options and costs before completing your purchase during the checkout process.
3. Processing Time
Orders are typically processed within 1-3 business days of receipt. Please note that orders placed on weekends or holidays will be processed on the next business day. During peak seasons or promotional periods, processing times may be extended.
4. Delivery Times
Delivery times vary based on your chosen shipping method and destination. Estimated delivery times are as follows:
- Standard Shipping: 3-7 business days
- Expedited Shipping:, 2-3 business days
- Overnight Shipping: 1 business day
Please note that delivery times are estimates and not guaranteed. Factors such as weather, carrier delays, and other unforeseen circumstances can impact delivery.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this information to monitor the progress of your delivery.
6. Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses. If you have questions about shipping to a specific location, please contact our customer service team for assistance.
7. Missing or Damaged Items
If your order arrives damaged or if there are any missing items, please contact us within 48 hours of receipt. Provide your order number and details of the issue, and we will work to resolve it promptly. For damaged items, please retain the original packaging as it may be required for any claims.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy. Please note that shipping charges are non-refundable unless the return is due to an error on our part.
9. Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact our customer service team
Thank you for choosing Waglie. We appreciate your business and are here to assist you with any shipping-related inquiries.